Terms of Service

Terms of Service

Last updated: July 8, 2026

This website is operated by PrimePoint Group LLC, doing business as Terra Incognita Games. Throughout the site, the terms “we,” “us,” and “our” refer to PrimePoint Group LLC, DBA Terra Incognita Games.

Terra Incognita Games is a tabletop game brand focused on immersive, family-friendly strategy games. Our flagship game, Terra Incognita: The Pirate’s Treasure, is a pirate-themed board game built around exploration, strategy, treasure hunting, and replayable family fun. Through this website, we may offer board games, game accessories, promotional products, merchandise, and other related goods.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features, products, services, or tools added to the current store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.

Our products may be intended for use by children or families, but purchases through this website must be made by adults. This website is not directed to children under 13, and children under 13 should not submit personal information through the website.

You may not use our products or Service for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright, trademark, privacy, consumer protection, and export control laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is encrypted during transfer over networks and is processed by third-party payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information, but we are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by law.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content thereof, without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS, SERVICES, PREORDERS, AND AVAILABILITY

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, or exchange only according to our Return and Refund Policy.

We have made every effort to display as accurately as possible the colors, images, packaging, components, and product details that appear on the store. We cannot guarantee that your device or monitor’s display of any color or image will be accurate. Product images, prototypes, renders, or photos may vary from final production versions.

We reserve the right, but are not obligated, to limit the sales of our products or Service to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. Product descriptions, availability, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

If we offer preorders, reservations, crowdfunding-related items, or products that are not yet in stock, estimated production and delivery dates are estimates only and may change due to manufacturing, freight, customs, supplier, carrier, port, fulfillment, or other delays. If a shipment delay occurs, we will handle the delay, cancellation, or refund rights in accordance with applicable law and our posted policies.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 — SHIPPING, DELIVERY, RETURNS, AND REFUNDS

Shipping times, delivery estimates, taxes, duties, and shipping costs may vary depending on the product, destination, shipping method, and carrier availability.

Unless otherwise stated at checkout or in the applicable product listing, shipping and delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, incorrect shipping information, or events outside our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for lost, delayed, or misdelivered orders caused by incorrect or incomplete addresses provided by the customer.

International customers may be responsible for customs duties, taxes, import fees, brokerage fees, VAT, GST, or other charges imposed by their country, government, customs authority, or carrier. These charges are not included in the product price or shipping cost unless expressly stated.

Returns, refunds, cancellations, damaged items, missing items, and exchanges are governed by our posted Return and Refund Policy.

SECTION 7 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card or payment method, and/or orders that use the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, bots, or other unauthorized parties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, shipping address, billing address, payment information, and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 8 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor and have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

We may also offer new services and/or features through the website in the future. Such new features and/or services will also be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites, and we do not warrant and will not have any liability or responsibility for third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or transactions made in connection with any third-party website. Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or if you send us creative ideas, suggestions, proposals, plans, reviews, images, messages, or other materials, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium, subject to applicable law and our Privacy Policy.

We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, abusive, misleading, spam, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your comments and submissions will not violate any rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, obscene, or misleading material, or any computer virus or malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 11 — INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, product names, product designs, artwork, game concepts, rules text, videos, icons, downloads, and website design, is owned by us or our licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, display, sell, resell, exploit, or create derivative works from any part of the website, products, game materials, artwork, branding, or content without our prior written permission.

“PrimePoint Group LLC,” “Terra Incognita Games,” “Terra Incognita,” “Terra Incognita: The Pirate’s Treasure,” associated logos, product names, artwork, game materials, and related branding may be trademarks, service marks, copyrights, trade dress, or trade names of PrimePoint Group LLC. Unauthorized use is prohibited.

SECTION 12 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, product images, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

SECTION 14 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, provincial, or local laws, rules, regulations, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on protected characteristics;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or malicious code;
(h) to collect or track the personal information of others without authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the site;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the Service or any related website;
(l) to place fraudulent, unauthorized, or automated orders; or
(m) to misuse discount codes, promotions, referral offers, checkout processes, or other promotional features.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

SECTION 15 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, in no case shall PrimePoint Group LLC, DBA Terra Incognita Games, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or any products procured through the Service.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms is intended to exclude or limit any rights that cannot be excluded or limited under applicable law.

SECTION 16 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PrimePoint Group LLC, DBA Terra Incognita Games, and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, your violation of the rights of a third party, or your misuse of the Service.

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 18 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site and Services.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.

SECTION 19 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

SECTION 21 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 22 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Terra Incognita Games
Email: contact@terraincognita.games

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