Last updated: July 8, 2026
This Privacy Policy describes how PrimePoint Group LLC, doing business as Terra Incognita Games (“Terra Incognita Games,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from our website, use our online store, contact us, subscribe to our communications, or otherwise interact with us.
Terra Incognita Games is the brand behind Terra Incognita: The Pirate’s Treasure, a pirate-themed tabletop board game, and related products, accessories, promotional items, and merchandise.
By using our website or providing information to us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
The website and online store are operated by:
PrimePoint Group LLC
DBA Terra Incognita Games
Email: contact@primepointgroup.com
We collect personal information that you provide directly to us, information collected automatically when you use our website, and information we may receive from service providers or business partners.
We may collect information you provide when you:
place an order;
create an account;
subscribe to our email list or marketing communications;
contact customer support;
submit a review, comment, survey, or feedback;
participate in a promotion, giveaway, event, preorder, reservation, or crowdfunding-related activity;
interact with us through social media or advertising campaigns.
This information may include:
name;
email address;
phone number;
billing address;
shipping address;
account login information;
order details;
payment-related information;
customer service messages;
product preferences;
marketing preferences;
reviews, comments, photos, or other content you choose to submit.
When you place an order, we collect information necessary to process and fulfill your purchase, including:
products purchased;
order number;
order date;
billing and shipping information;
delivery status;
return, refund, or cancellation status;
customer service communications related to your order;
shipping carrier and tracking information, where applicable.
Payments are processed by third-party payment processors. We do not intentionally store full credit card numbers or full payment card details on our own systems.
Depending on the payment method you choose, payment processors may collect and process information such as:
payment card details;
billing address;
transaction amount;
transaction date;
payment method;
fraud prevention information.
Your payment information is handled by the applicable payment processor according to its own privacy policy and security practices.
When you visit our website, we and our service providers may automatically collect information about your device, browser, and interaction with the site, including:
IP address;
browser type and version;
device type;
operating system;
referring website;
pages viewed;
products viewed;
links clicked;
date and time of visit;
approximate location based on IP address;
cookie identifiers and similar tracking technologies;
interactions with ads, emails, or marketing campaigns.
We use this information to operate the website, improve our store, analyze traffic, protect against fraud, and support advertising and marketing efforts.
We use personal information for the following purposes:
to operate and maintain our website and online store;
to process, confirm, fulfill, and deliver orders;
to process payments and prevent fraud;
to provide customer support;
to manage returns, refunds, cancellations, and exchanges;
to create and manage customer accounts;
to communicate with you about orders, products, services, and updates;
to send marketing emails, newsletters, promotions, or product announcements, where permitted by law;
to personalize your website experience;
to analyze website performance and customer behavior;
to improve our products, website, advertising, and customer experience;
to run promotions, giveaways, surveys, or events;
to detect, investigate, and prevent fraud, unauthorized transactions, security incidents, or misuse of our website;
to comply with legal, tax, accounting, shipping, and regulatory obligations;
to enforce our Terms of Service and other policies;
to protect our rights, property, customers, business, and others.
We use cookies, pixels, tags, local storage, and similar technologies to operate our website, remember preferences, understand how visitors use our site, improve our services, and support marketing and advertising.
Cookies are small files placed on your device that allow websites and service providers to recognize your browser or device and remember certain information.
We may use the following types of cookies and similar technologies:
These cookies are required for the website to function. They may support features such as shopping cart functionality, checkout, account login, security, and fraud prevention.
These cookies help remember your preferences and improve your experience, such as remembering account settings, display preferences, or other site functionality.
These cookies help us understand how visitors use our website, which pages are visited, how customers navigate the store, and how we can improve performance and usability.
We may use analytics tools such as Google Analytics or similar services.
These cookies and similar technologies may be used to deliver relevant advertising, measure ad performance, build audiences, limit repeated ads, and understand how visitors interact with our marketing campaigns.
We may use advertising tools such as Google Ads, Meta/Facebook Ads, Microsoft/Bing Ads, or similar platforms.
Some privacy laws may define certain advertising or analytics activities as “targeted advertising,” “sharing,” or “selling” of personal information. We do not sell personal information for money. However, if applicable law treats our use of advertising or analytics tools as a sale, sharing, or targeted advertising, you may have the right to opt out as described below.
You can control cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, or receive a warning before cookies are stored.
If our website provides a cookie banner or cookie preference tool, you may use it to manage your preferences where available.
If you block or delete cookies, some parts of the website may not work properly, including shopping cart, checkout, login, and personalization features.
Some browsers offer “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, our website may not respond to “Do Not Track” signals.
If you subscribe to our email list, make a purchase, join a preorder or reservation list, or otherwise provide your email address, we may send you emails about our products, launch updates, promotions, events, and related news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at the email address listed in this Privacy Policy.
Even if you unsubscribe from marketing emails, we may still send you non-marketing messages, such as order confirmations, shipping updates, customer service responses, refund notices, security alerts, and other transactional or legal communications.
We may share personal information with third parties that help us operate our business, provide services, fulfill orders, process payments, deliver products, market our products, or comply with legal obligations.
These third parties may include:
ecommerce platform providers, including SHOPLINE;
payment processors;
fraud prevention and security providers;
shipping carriers and fulfillment partners;
email marketing providers;
analytics providers;
advertising platforms;
customer support tools;
website hosting, IT, and cloud service providers;
professional advisors, such as accountants, attorneys, consultants, and insurers;
government authorities, regulators, courts, or law enforcement, where required or permitted by law.
We may also share information if necessary to:
complete a transaction requested by you;
protect our rights, property, business, customers, or others;
investigate fraud, security incidents, or unauthorized activity;
comply with applicable law, legal process, or government request;
enforce our Terms of Service or other policies;
complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information for money.
Our online store is hosted and supported by SHOPLINE and related service providers. SHOPLINE may process personal information necessary to provide ecommerce platform services, including store operation, checkout, order processing, fraud prevention, analytics, and related services.
Your information may also be processed by third-party payment providers, shipping providers, analytics tools, advertising platforms, email marketing tools, and other service providers we use to operate our store.
These third parties may process your personal information according to their own privacy policies and terms.
To fulfill your order, we may share necessary shipping information with carriers, fulfillment centers, logistics providers, and related service providers.
This information may include:
name;
shipping address;
phone number;
email address;
order number;
product details;
tracking information;
delivery instructions, if provided.
International shipments may require us or our service providers to share information with customs authorities, brokers, carriers, or other parties involved in import/export and delivery.
If you submit reviews, comments, photos, videos, testimonials, social media posts, or other content to us or tag us publicly, we may use that content for business, marketing, promotional, or customer service purposes, subject to applicable law and our Terms of Service.
Please do not submit content that includes personal information you do not want to make public.
When you interact with us on social media platforms, those platforms may collect and process your information according to their own privacy policies.
Our products may be suitable for families and children, but our website and online store are intended for use by adults.
We do not knowingly collect personal information from children under 13. Purchases through our website must be made by adults.
If you believe that a child under 13 has provided personal information to us, please contact us, and we will take appropriate steps to delete the information as required by law.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
process and fulfill orders;
provide customer support;
comply with tax, accounting, and legal obligations;
maintain business records;
prevent fraud and abuse;
resolve disputes;
enforce agreements;
improve our services.
The length of time we retain information depends on the type of information, the reason it was collected, legal requirements, and business needs.
When information is no longer needed, we may delete, de-identify, or aggregate it.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been compromised.
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:
confirm whether we process your personal information;
access personal information we hold about you;
correct inaccurate personal information;
delete personal information;
obtain a copy of personal information in a portable format;
opt out of targeted advertising;
opt out of the sale or sharing of personal information, where applicable;
opt out of certain profiling activities, where applicable;
withdraw consent where processing is based on consent.
To exercise privacy rights, please contact us at:
Email: [insert privacy/customer support email]
We may need to verify your identity before fulfilling your request. Depending on your request, we may ask you to provide information that allows us to reasonably confirm you are the person about whom we collected personal information.
We will respond to privacy requests within the time required by applicable law.
If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act, subject to the law’s scope, limitations, and exemptions.
These rights may include the right to:
confirm whether we process your personal data;
access your personal data;
correct inaccuracies in your personal data;
delete personal data provided by or obtained about you;
obtain a copy of your personal data in a portable and readily usable format, where technically feasible;
opt out of targeted advertising;
opt out of the sale of personal data;
opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise these rights, contact us at:
Email: [insert privacy/customer support email]
If we deny your request, you may appeal our decision by contacting us at the same email address and stating that you are appealing our privacy-rights decision.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where applicable, you may request access, correction, deletion, portability, or opt out of certain uses of your personal information, such as targeted advertising, sale, or sharing.
We do not sell personal information for money. However, some state privacy laws may define certain advertising or analytics activities as a “sale,” “sharing,” or “targeted advertising.” Where required, we will provide applicable opt-out rights.
To submit a request, contact us at:
Email: [insert privacy/customer support email]
We are based in the United States. If you access our website from outside the United States, your personal information may be collected, processed, stored, and transferred in the United States and other countries where our service providers operate.
The privacy laws in these countries may be different from the laws in your country. By using our website or providing information to us, you understand that your information may be transferred to and processed in the United States and other countries.
If we are required by applicable law to provide additional rights or safeguards for international visitors, we will do so as required.
Our website may contain links to third-party websites, platforms, social media pages, payment services, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
We may update this Privacy Policy from time to time to reflect changes in our business, website, data practices, service providers, or legal requirements.
When we update this Privacy Policy, we will revise the “Last updated” date above. Your continued use of the website after any update means you acknowledge the updated Privacy Policy.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
Terra Incognita Games
Email: contact@terraincognita.games
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